FAQ

Where is your coffee roasted?

We roast our coffee right here in the UK, ensuring it's as fresh as possible when it hits your doorstep.

How fresh is it when it arrives?

We roast your coffee just before it ships to guarantee peak freshness. Expect a delivery within 5-7 days for the freshest taste.

What grind should I choose?

Choose the grind that suits your brew method. For drip coffee, go with a medium grind. Espresso? Fine grind is best. If you're not sure, we recommend whole bean for maximum freshness.

Do you offer subscriptions?

Yes, sign up for our subscription service and get your coffee delivered automatically. Plus, you save 10% on every order.

What's your returns policy for coffee?

We stand by our coffee. If you're not satisfied, just contact us within 14 days for a hassle-free refund or exchange.

How long does shipping take?

Shipping within the UK usually takes 5-7 days. We prioritize speed to keep your coffee as fresh as possible.

Do you ship outside the UK?

We currently only ship within the UK. Keep an eye on our website for updates on international shipping.

Is your packaging recyclable?

Our bags are 100% recyclable and we use minimal packaging to keep things simple and environmentally friendly.